Let’s say that you’re a system administrator responsible for a large set of computer systems — everything from Linux servers to Macintosh desktops. Like most system administrators, you’re very busy, tracking down problems, installing new software, monitoring systems, and helping end-users. Sounds pretty typical, huh?
Let’s say that you’re a system administrator responsible for a large set of computer systems — everything from Linux servers to Macintosh desktops. Like most system administrators, you’re very busy, tracking down problems, installing new software, monitoring systems, and helping end-users. Sounds pretty typical, huh?
Well, now imagine yourself being tens, hundreds, or even thousands of miles away. Could you still do your job?
For some systems, distance doesn’t pose any real problem. Remote login, virtual private networks, and even KVM over IP provide plenty of solutions for remote system administration. However, desktop administration is another story. Most desktop computers don’t support remote login, and even if they do, most problems can’t be solved using the command line. Desktop support, the bulk of help desk queries, is inherently a hands-on job.
Wouldn’t it be nice if you could provide hands-on repair even if your hands were at a field office or holding a latte at the neighborhood Starbucks? Well, enjoy that double espresso in the comfort of that cafe, because TightVNC is the answer to your prayers.
TightVNC, a leading variant of the Virtual Network Computing (VNC) software originally developed by the former AT&T Laboratory in Cambridge, England, is a remote display system that allows you to peer into a computer’s “desktop” from anywhere on the Internet and from a wide variety of machine architectures.
So, have a user with problems on Windows? If that user has a TightVNC server installed,…
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