ST. LOUIS, June 26 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced it has won the 2007 World BSS award (formerly the World Billing Awards) in the "Overall Best Contribution to BSS" category for its Amdocs 7 suite. Launched earlier in 2007, Amdocs 7 is the first software suite designed to allow service providers to offer customers access to any service, over any network, at any time and on any device, which is made possible by the move to next-generation networks and the convergence of voice, video, data, content, and entertainment. The 2007 World BSS Awards were presented at a gala dinner at the Honorable Society of Lincoln's Inn, London, in conjunction with the IIR Billing & Information Management Systems 2007 event.
ST. LOUIS, June 26 /PRNewswire-FirstCall/ — Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced it has won the 2007 World BSS award (formerly the World Billing Awards) in the "Overall Best Contribution to BSS" category for its Amdocs 7 suite. Launched earlier in 2007, Amdocs 7 is the first software suite designed to allow service providers to offer customers access to any service, over any network, at any time and on any device, which is made possible by the move to next-generation networks and the convergence of voice, video, data, content, and entertainment. The 2007 World BSS Awards were presented at a gala dinner at the Honorable Society of Lincoln's Inn, London, in conjunction with the IIR Billing & Information Management Systems 2007 event.
"The "Overall Best Contribution to BSS" award was presented to Amdocs for being at the vanguard of customer experience systems innovation and for introducing Amdocs 7," said Hugh Roberts, Chairman of the World BSS Judging Panel. "We believe that Amdocs 7 has every opportunity to fulfill its promise and help service providers achieve and profit from service convergence. We were also strongly impressed by the care and attention that had gone into the development of the Enterprise Product Catalog. By providing a single view of all product information, it helps address customer expectations for innovative offers and accurate offer information across all touchpoints, ensuring a customer experience that is personal and immediately valuable."
With Amdocs 7, complimented by the Amdocs Qpass Digital Commerce Solution and the Amdocs Cramer OSS suite, Amdocs offers an unmatched breadth of standards-based, modular products to address revenue management, customer management, digital commerce management, and service and resource management. Leveraging the dynamic, continuously perfected collection of Amdocs business process management (BPM) best practices, Amdocs 7 allows service providers a low-risk evolution to next-generation networks and service convergence, shortening time-to-solution and improving service quality, while reducing operational costs.
Amdocs 7 drives innovative customer experiences associated with next- generation convergent offerings. The suite offers the most advanced digital commerce management capabilities on the market today. Its new Advanced Recurring Charge Manager enables advanced support for video-based services. In addition, it provides improved support for hybrid prepaid-postpaid accounts and real-time service delivery.
Amdocs 7 also ensures an integrated and intentional customer experience in a multi-play environment by streamlining operations. It incorporates upgrades to the customer-facing systems and bridges the gap between these systems and the network-facing systems with new products such as Amdocs B/OSS Manager. This enables seamless and personalized customer interactions, despite growing service complexity. It also provides a common product foundation and allows centralized management of customer and product information with innovative applications such as Amdocs Enterprise Product Catalog. In addition, it offers built-in support for IP Multi-media Subsystem or IMS-based offerings and incorporates service oriented architecture (SOA) capabilities.
"Amdocs products and services impact the customer experiences of more than 1.3 billion people around the world, delivered by approximately 150 service providers. We are proud to leverage that to deliver Amdocs 7 to the market," said Michael Matthews, chief marketing officer at Amdocs. "This award, in addition to other awards and accolades garnered by Amdocs 7, is testament to the fact that the market is recognizing that delivering an innovative, integrated and intentional customer experience is imperative for service providers, and is the only true source of differentiation."
About The World BSS Awards 2007
The World BSS Awards help raise awareness of the significance of billing and information management processes to the communications industry, identifying key trends and rewarding BSS best practice. They are widely regarded as the highest industry recognition of BSS excellence. Launched in 1997, this will be the 11th year that these important awards will be presented in conjunction with the IIR Billing & Information Management Systems conference, the flagship event in IIR's Billing, IT, Customer Care & Revenue Management portfolio of conferences. Now in its 14th year, the event offers an unparalleled learning experience, plus the opportunity to meet all of the key Billing, IT/IS, Business and Operational Support, Customer Management and Revenue Assurance decision makers under one roof at one time.
Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and the intentional customer experience(TM) – at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, service and expertise to help our customers execute their strategies and achieve service, operational & financial excellence. A global company with revenue of $2.48 billion in fiscal 2006, Amdocs has over 16,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at www.amdocs.com.
Amdocs Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2006, filed on December 13, 2006 and in our quarterly 6-K furnished on February 6 and May 11, 2007.
Media Contact: Caitlin Snavely Access Communications for Amdocs Tel: 1-917-522-3526 E-Mail: email@example.com