PITTSBURGH, Aug. 2 /PRNewswire-FirstCall/ -- Team 1 Systems, a specialized integration distributor that provides High Availability UNIX(R), Linux(R) and Windows(R) servers to the VAR channel, today announced they are expanding their business model to include managed services. The first managed service offering is SCO HipCheck Service which is a mobile systems administration tool that monitors and manages UNIX and Windows Servers and desktops from Windows Mobile, Blackberry(R) and JAVA-enabled smart phones.
PITTSBURGH, Aug. 2 /PRNewswire-FirstCall/ — Team 1 Systems, a specialized integration distributor that provides High Availability UNIX(R), Linux(R) and Windows(R) servers to the VAR channel, today announced they are expanding their business model to include managed services. The first managed service offering is SCO HipCheck Service which is a mobile systems administration tool that monitors and manages UNIX and Windows Servers and desktops from Windows Mobile, Blackberry(R) and JAVA-enabled smart phones.
Team 1 is a full service provider to channel partners, offering support and maintenance for the solutions they supply to their end users. This new offering allows Team 1 to perform system administration functions for customers which may have geographically dispersed systems. Using the HipCheck service, the VAR can continually monitor the health of Windows and UNIX systems and set alert thresholds for a wide range of parameters. The alerts are user defined, and can be set to notify the system administrator of a condition that could lead to an outage the instant a condition reaches a threshold. An SMS or email message alert is sent to the appropriate system administrator's mobile phone. The administrator uses the mobile phone to immediately respond to the alert, and resolve the related issue immediately, thus preventing downtime from occurring.
"Our channel partners are engaged in vertical markets that require high availability and fault tolerance such as physical building security and transportation infrastructure and any unplanned down time can be devastating to the business and the public," said Debbie Dora, president of Team 1 Systems. "By offering HipCheck as a managed service to our channel, we have given them another tool to keep their customers' critical systems running smoothly. By offering it as a managed service, our VARS have a new revenue opportunity with minimal investment. HipCheck gives our channel partners the ability to better support their customers and the ability to respond to the customers' needs sometimes before their customer knows they need it and regardless of where they are. HipCheck sends SMS alerts to the system administrator's smart phone, and the administrator can respond via the phone to fix or workaround situations to prevent a system outage from occurring," added Dora.
"Team 1 is a leading provider of highly scalable and reliable system solutions for some of the industry's largest and most demanding enterprises. Their continued success is built on a reputation of commitment and an exceptional focus on customer success," stated SCO chief technical officer, Sandy Gupta. "HipCheck is an incredibly powerful network management tool. The feedback received from partners and customers around the world has been very good and we are delighted to support them in their continued success," added Gupta.
For more information on how to become a Team 1 channel partner or how to resell HipCheck Services, visit www.team1systems.com or contact Team 1 Systems sales at 888-832-6146.
For more information about HipCheck please visit www.scomobile.com/hipcheck
About Team 1 Systems
Headquartered in Pittsburgh, Pennsylvania, Team 1 Systems is a specialized integration distributor that has been providing High Availability UNIX, Linux and Windows Servers to the VAR channel since 1997. From retail POS systems to high performance workstations, servers, and complete data center planning and implementation, Team 1 Systems provides a complete solution for the VAR serving the small, medium and enterprise businesses.
The SCO Group (Nasdaq: SCOX), headquartered in Lindon, Utah, is a leading provider of UNIX software technology and mobile services. SCO' offers UnixWare for enterprise applications and SCO OpenServer for small to medium businesses. The SCO Mobile product line focuses on creating mobile platforms, services and solutions for businesses and enhances the productivity of mobile workers. SCO's highly innovative and reliable solutions help customers grow their businesses everyday, especially into the emerging mobile market. SCO owns the core UNIX operating system, originally developed by AT&T/Bell Labs and is the exclusive licensor to Unix-based system software providers.
SCO and HipCheck, are registered trademarks of The SCO Group, Inc. in the U.S. and other countries. UNIX and UnixWare are registered trademarks of The Open Group. Windows and Windows Mobile are registered trademarks of Microsoft Corporation. Blackberry is a registered trademark of Research in Motion, Inc.
SOURCE SCO Group