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Move, Inc. Achieves Real-Time Integration with Oracle

REDWOOD SHORES, Calif., April 1 /PRNewswire-FirstCall/ -- -- Oracle today announced that Move, Inc., the leader in online real estate, is using Oracle(R) BPEL Process Manager, a component of Oracle Fusion Middleware, to integrate customer data. (Logo: http://www.newscom.com/cgi-bin/prnh/20020718/ORCLLOGO) -- Using Oracle Fusion Middleware, Move improved visibility of customer information across all systems and improved processes while helping reduce the cost of ownership for its existing applications including Oracle's Siebel CRM and Oracle's PeopleSoft Enterprise Financial Management and improving customer service. -- Following a six-month deployment process, Move achieved real-time integration across all systems; improved processes and efficiencies; gained visibility of customer information across all systems; helped reduce the cost of ownership for its applications; and can more rapidly integrate new products into back office applications as a result of using Oracle software. -- Move, Inc., operates Move.com(TM), a leading online consumer destination for new homes and rental listings, moving resources, home and garden information and home finance; REALTOR.COM(R), the official website of the National Association of REALTORS(R); Welcome Wagon(R); SeniorHousingNet(TM); TOP PRODUCER(C) Systems and Moving.com. -- With more than 9.4 million monthly unique visitors(1) to the Move network of websites, the company's business units collect and maintain a wealth of customer information. As a result, the company relied on a number of manual touch points to support various business functions for customer relationship management (CRM). -- Move needed to consolidate disparate applications across two of its business units into an enterprise standard CRM solution that could scale to meet its evolving needs and provide a single, accurate view of customer data to improve efficiencies and automate auditing, billing and fulfillment processes. -- Move teamed with Computer Sciences Corporation (CSC), a Certified Advantage Partner in the Oracle PartnerNetwork, to integrate Oracle's Siebel CRM, PeopleSoft Enterprise Financial Management and other systems with Oracle BPEL Process Manager. -- Together Move and CSC defined canonical data models for customer, order, listing, usage and billing information and created service contracts for each of the Web services that were used in the integration. CSC developed the integrations as Business Process Execution Language (BPEL) orchestrations using Oracle BPEL Process Manager while Oracle Enterprise Service Bus synchronized the customer information with PeopleSoft Enterprise. Supporting Quotes -- "The volume of data and content that Move manages on a daily basis is growing exponentially and we needed to efficiently integrate our customer data across different business units," said James Aviani, chief information officer, Move, Inc. "The Oracle-based system enables Move to integrate all of our customer information while creating a 'future-proof' platform with capabilities to enhance our existing applications for future business needs. The seamless integration is very impressive and having access to a single, real-time view of all our information helps us enhance customer service while reducing costs." -- "Move had a clear desire to build a platform that would not only unify its customer information, but also help it integrate current and future applications into a flexible architecture," said Lemuel Lasher, president of CSC's Global Business Solutions Group. "With Oracle Fusion Middleware and Oracle Applications, we built a new platform that meets Move's needs today while facilitating the company's continued growth." Supporting Resources News Sources

REDWOOD SHORES, Calif., April 1 /PRNewswire-FirstCall/ — — Oracle today announced that Move, Inc., the leader in online real estate, is using Oracle(R) BPEL Process Manager, a component of Oracle Fusion Middleware, to integrate customer data. (Logo: http://www.newscom.com/cgi-bin/prnh/20020718/ORCLLOGO) — Using Oracle Fusion Middleware, Move improved visibility of customer information across all systems and improved processes while helping reduce the cost of ownership for its existing applications including Oracle's Siebel CRM and Oracle's PeopleSoft Enterprise Financial Management and improving customer service. — Following a six-month deployment process, Move achieved real-time integration across all systems; improved processes and efficiencies; gained visibility of customer information across all systems; helped reduce the cost of ownership for its applications; and can more rapidly integrate new products into back office applications as a result of using Oracle software. — Move, Inc., operates Move.com(TM), a leading online consumer destination for new homes and rental listings, moving resources, home and garden information and home finance; REALTOR.COM(R), the official website of the National Association of REALTORS(R); Welcome Wagon(R); SeniorHousingNet(TM); TOP PRODUCER(C) Systems and Moving.com. — With more than 9.4 million monthly unique visitors(1) to the Move network of websites, the company's business units collect and maintain a wealth of customer information. As a result, the company relied on a number of manual touch points to support various business functions for customer relationship management (CRM). — Move needed to consolidate disparate applications across two of its business units into an enterprise standard CRM solution that could scale to meet its evolving needs and provide a single, accurate view of customer data to improve efficiencies and automate auditing, billing and fulfillment processes. — Move teamed with Computer Sciences Corporation (CSC), a Certified Advantage Partner in the Oracle PartnerNetwork, to integrate Oracle's Siebel CRM, PeopleSoft Enterprise Financial Management and other systems with Oracle BPEL Process Manager. — Together Move and CSC defined canonical data models for customer, order, listing, usage and billing information and created service contracts for each of the Web services that were used in the integration. CSC developed the integrations as Business Process Execution Language (BPEL) orchestrations using Oracle BPEL Process Manager while Oracle Enterprise Service Bus synchronized the customer information with PeopleSoft Enterprise. Supporting Quotes — "The volume of data and content that Move manages on a daily basis is growing exponentially and we needed to efficiently integrate our customer data across different business units," said James Aviani, chief information officer, Move, Inc. "The Oracle-based system enables Move to integrate all of our customer information while creating a 'future-proof' platform with capabilities to enhance our existing applications for future business needs. The seamless integration is very impressive and having access to a single, real-time view of all our information helps us enhance customer service while reducing costs." — "Move had a clear desire to build a platform that would not only unify its customer information, but also help it integrate current and future applications into a flexible architecture," said Lemuel Lasher, president of CSC's Global Business Solutions Group. "With Oracle Fusion Middleware and Oracle Applications, we built a new platform that meets Move's needs today while facilitating the company's continued growth." Supporting Resources

News Sources

Oracle Announces 2007 Oracle Excellence Award Winners (www.oracle.com/corporate/press/2007_nov/oracle-excellence-award-2007.html)

Wind River Uses Oracle to Gain Deeper Customer Insight (http://www.oracle.com/corporate/press/2008_feb/windriver.html)

Definitely Not Old-School (http://www.oracle.com/technology/oramag/oracle/08-jan/o18northwestern.html) Perform with SOA (http://www.oracle.com/technology/oramag/oracle/07-nov/o67soa.html)

Webcasts and Videos

Qualcomm Receives Value from Fusion Technologies (http://streaming.oracle.com/ebn/podcasts/applications/6008533.mp3)

Oracle Customer, USI, Sees Value from Pre-Built Service-Oriented Architecture (http://streaming.oracle.com/ebn/podcasts/applications/5583521.mp3)

Oracle Fusion Middleware Radio (http://www.oracle.com/products/middleware/ofmradio.html)

Oracle Fusion Middleware SOA Expertise on Demand www.oracle.com/webapps/dialogue/dlgpage.jsp?p_dlg_id=5900988&src=5634323&Act=6

Oracle Expert Blogs

David Chappell (http://blogs.oracle.com/davidchappell)

Related Resources

Independent Analyst Reports Regarding Oracle Software (http://www.oracle.com/corporate/analyst/reports/index.html)

Download Oracle Software (http://www.oracle.com/technology/software/index.html)

About Move, Inc.

Move, Inc. (Nasdaq: MOVE) is the leader in online real estate with 9.4 million(1) monthly visitors to its online network of websites. Move, Inc., operates Move.com(TM), a leading online consumer destination for new homes and rental listings, moving resources, home and garden information and home finance; REALTOR.COM(R), the official website of the National Association of REALTORS(R); Welcome Wagon(R); and Moving.com. Move, Inc. is based in Westlake Village, California, and employs more than 1600 individuals throughout North America. For more information visit: http://www.move.com.

About Oracle

Oracle (Nasdaq: ORCL) is the world's largest enterprise software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.

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Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

(1) comScore Media Metrix, February 2008

SOURCE Oracle

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