SAP Announces Next-Generation Support Offering

ORLANDO, Fla., May 6 /PRNewswire-FirstCall/ — SAP AG (NYSE: SAP) today announced growing market adoption for the company's new support services offering, SAP(R) Enterprise Support, which has signed nearly 200 customers since its launch in February 2008. SAP Enterprise Support meets the evolving needs of customers by supporting a company's mission-critical business processes and heterogeneous software environment. The ongoing growth of SAP's robust product offerings and mass adoption of service-oriented architecture (SOA) have challenged traditional support models. No longer are bug fixes and maintenance sufficient. SAP Enterprise Support provides companies with a holistic offering that helps to reduce the risk and maximize the value that customers receive from their IT investments. The announcement was made at the co-located events SAPPHIRE(R) 2008 Orlando, SAP's international customer conference, and the ASUG (America's SAP Users' Group) Annual Conference, both being held in Orlando, Florida, May 4-7.