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SunGard Availability Services Introduces Virtual Server Replication Services

WAYNE, Pa., Aug. 4 /PRNewswire/ -- SunGard Availability Services, the pioneer and leading provider of enterprise-wide information availability, today announced Virtual Server Replication Services, an AdvancedRecovery solution for organizations using virtualization technology to run their business applications. The offering provides companies an affordable way to implement a comprehensive second site recovery program for virtual and physical IT environments, with failover within six hours.

WAYNE, Pa., Aug. 4 /PRNewswire/ — SunGard Availability Services, the pioneer and leading provider of enterprise-wide information availability, today announced Virtual Server Replication Services, an AdvancedRecovery solution for organizations using virtualization technology to run their business applications. The offering provides companies an affordable way to implement a comprehensive second site recovery program for virtual and physical IT environments, with failover within six hours.

This offering is part of the recently announced SunGard and VMware partnership, where the companies are working together to deliver a new breed of fully managed virtualization-based services giving companies more AdvancedRecovery options to help meet today's aggressive availability goals.

"We turned to virtualization because our data center faces a constant need to add more servers while also being limited by the physical space available without expensive expansion," said Mark Zwartz, manager of information technologies at JMB Companies. "While it took us one year to get our high availability site up and running, SunGard came in and had our virtual recovery site ready to go in three weeks for our mission-critical applications. This experience demonstrates the value companies looking at virtualized recovery solutions can gain by tapping SunGard's expertise rather than handling internally."

SunGard Virtual Server Replication Services leverages a shared virtual infrastructure fully managed at a SunGard data center. With the service, a customer replicates its existing virtual machine infrastructure and SunGard stores this virtual disk file, containing the guest virtual machine's server operating system, data and applications, in a dormant state.

"Server virtualization will dramatically change [the IT Recovery Services] model for both the services provider and the customer. With replication to a shared storage infrastructure and a virtualized server infrastructure, customers can enjoy improved recovery-time and recovery-point objectives without the cost of dedicated and custom recovery solutions from the DR service provider," said Stephanie Balaouras of Forrester Research, (The Forrester Wave(TM): Disaster Recovery Services Providers, Q2 2008, Forrester Research, Inc., June 5, 2008).

When a customer activates failover, SunGard moves the virtual disk file to production mode at one of its highly secure data centers — helping customers achieve a sub-six hour recovery time objective (RTO) which many businesses require to continue operations without significant impact to customers and employees. All aspects of replication and failover are monitored and managed by SunGard, and the six-hour recovery window is part of SunGard's standard service level agreement (SLA) for the service. The customer can then use its applications on a SunGard-provided virtualized IT infrastructure, which utilizes VMware virtualization, to run its production system. SunGard also manages replication back to the original source, once a customer's IT environment is ready to resume operations.

"The Achilles heel of most virtualized IT environments is that they rely on a single data center to facilitate system failover should an event occur," said Bob Parker, director of AdvancedRecovery product management at SunGard Availability Services. "A recovery strategy with no off-site data may mean, quite possibly, no recovery. Virtual Server Replication Services provides organizations an affordable way to have access to a secondary data center for protection of physical and virtual IT environments."

SunGard has a one hundred percent (100%) recovery success rate managing 2,100 disaster declarations in its 30 year history. SunGard provides disaster recovery process expertise and automation, and an enterprise-class IT infrastructure — a protocol-independent network, hardened facilities and redundant power systems — to help maximize information availability.

SunGard Availability Services

SunGard Availability Services is the pioneer and leading provider of information availability solutions, helping to ensure that 10,000 customers in North America and Europe have access to their business-critical information systems. With four million square feet of secure facilities, SunGard offers a complete range of information availability solutions that include managed IT, professional and business continuity services. SunGard provides services to support an always-on production environment, as well as over 30 technology platforms to support customers who require a traditional 24-48 hour recovery time frame. SunGard also has technology and systems management services for application and data center outsourcing, as well as business continuity consulting services and planning software. For more information about SunGard Availability Services, visit www.availability.sungard.com or call 1-800-523- 4970.

About SunGard

With annual revenue of $5 billion, SunGard is a global leader in software and processing solutions for financial services, higher education and the public sector. SunGard also helps information-dependent enterprises of all types to ensure the continuity of their business. SunGard serves more than 25,000 customers in more than 50 countries, including the world's 50 largest financial services companies. Visit SunGard at www.sungard.com.

Trademark Information: SunGard, the SunGard logo and AdvancedRecovery are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the U.S. and other countries. All other trade names are trademarks or registered trademarks of their respective holders.

SOURCE SunGard Availability Services

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