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Entellium Named a &aposStrong Performer&apos in Independent Midmarket CRM Evaluation

SEATTLE, Aug. 28 /PRNewswire/ -- Entellium, a global developer of on-demand Customer Relationship Management (CRM) software for small businesses, today announced that it "remains atop the pole position within the Strong Performers group" in the The Forrester Wave(TM): Midmarket CRM Suites, Q3 2008 (August 2008). In this review, Entellium's CRM suite was recognized for its strength in sales force automation (SFA) and an open architecture that supports Web services and service oriented architecture (SOA).

SEATTLE, Aug. 28 /PRNewswire/ — Entellium, a global developer of on-demand Customer Relationship Management (CRM) software for small businesses, today announced that it "remains atop the pole position within the Strong Performers group" in the The Forrester Wave(TM): Midmarket CRM Suites, Q3 2008 (August 2008). In this review, Entellium's CRM suite was recognized for its strength in sales force automation (SFA) and an open architecture that supports Web services and service oriented architecture (SOA).

Key findings of the Wave Report related to Entellium include:

— Entellium's solution possesses strength in usability, and, as a SaaS solution, the application is highly reliable and available.

— Entellium is a good fit for businesses looking for a low-cost SaaS CRM suite that's easy to use and possesses strong SFA capabilities.

— Entellium offers very strong time-to-value. The solution can be deployed anywhere from two to six weeks, depending on the level of engagement with the customer.

— Entellium has a strong product strategy and vision. Pricing is transparent and Entellium plans several upcoming enhancements.

"Small and midsize businesses evaluating CRM vendors can rely on Forrester's Wave Reports as a reliable, unbiased and valuable reference," said Paul Johnston, Entellium president and CEO. "We know that Entellium's success comes from our focus on helping small businesses reach their goals by delivering a superior user experience. We've listened to thousands of customers over the past eight years and our latest product Rave is specifically designed to delight salespeople and their management teams. It guides salespeople to spend their time more profitably by helping them prioritize their time more effectively and get more done with less effort. Forrester's findings reflect the rave reviews we consistently get from our customers and their support for our belief that there is room for more innovation in CRM."

Entellium is one of a select group of companies that Forrester Research invited to participate in its Q3 2008 Forrester Wave report. Forrester used 517 criteria to evaluate the strengths and weaknesses of top CRM vendors. In this report, Entellium earned the highest scores for cost and time-to-value.

More information about Entellium's suite of CRM solutions is available at: http://www.entellium.com.

About Entellium

Entellium delivers on-demand Customer Relationship Management (CRM) software to small businesses worldwide. Entellium software helps sales, marketing and support teams capture more leads and streamline sales processes so they can win more deals and create successful relationships. Company products include: Rave Plus, Rave Complete, Rave Insight, Rave Marketing and Rave Integrate. Founded in 2000, Entellium is headquartered in Seattle, Washington, and maintains a global research and development office in Kuala Lumpur, Malaysia. For a free trial and more information, visit http://www.entellium.com.

SOURCE Entellium

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